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Attitudes and Behaviors of Mobile Network Operator Customers - Contributions toward empirically founded marketing strategies for mobile navigation and Internet services
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Attitudes and Behaviors of Mobile Network Operator Customers - Contributions toward empirically founded marketing strategies for mobile navigation and Internet services
von: Torsten J. Gerpott
Rainer Hampp Verlag, 2010
ISBN: 9783866185326
213 Seiten, Download: 2165 KB
 
Format:  PDF
geeignet für: Apple iPad, Android Tablet PC's Online-Lesen PC, MAC, Laptop

Typ: B (paralleler Zugriff)

 

 
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Inhaltsverzeichnis

  Preface 6  
  Contents 8  
  Acronym guide 10  
  I Einflussfaktoren der Adoptionsbereitschaft von standortbezogenen Mobilfunkdiensten 12  
     Zusammenfassung 14  
     Abstract 14  
     I.1 Untersuchungseinordnung und -anliegen 16  
     I.2 Theoretische Grundlagen und Untersuchungshypothesen 24  
     I.3 Empirische Erhebungsmethoden und -befunde 35  
     I.4 Implikationen für die Unternehmenspraxis und die betriebswirtschaftliche Forschung 50  
  II Pricing and collection preferences for navigation service offers by mobile network operators 68  
     Abstract 70  
     II.1 Study background and purpose 71  
     II.2 Previous work and present research questions 73  
     II.3 Methods II. 3.1 Research approach 76  
     II.4 Results 79  
     II.5 Managerial implications 88  
     II.6 Suggestions for further research 90  
  III Attribute perceptions as factors explaining mobile Internet accep-tance of cellular customers in Germany 95  
     Abstract 97  
     III.1 Background and study objective 98  
     III.2 Specification of basic concepts, hypotheses, and research ques-tions III. 2.1 Mobile Internet 102  
     III.3 Empirical methods III. 3.1 Data collection procedure 114  
     III.4 Empirical results concerning the research hypotheses and ques-tions 122  
     III.5 Discussion and implications 128  
     III.6 Limitations 132  
  IV Impacts of mobile Internet use intensity on the demand for SMS and voice services of mobile network operators 139  
     Abstract 141  
     IV.1 Research background and questions 142  
     IV.2 Clarification of basic concepts and development of hypotheses IV. 2.1 Basic concepts IV. 2.1.1 Mobile Internet 145  
     IV.3 Empirical methodology IV. 3.1 Data generation procedures and sample 154  
     IV.4 Empirical analyses addressing the research questions and hy-potheses 161  
     IV.5 Discussion 164  
  V Determinants of self-report and system-captured measures of mobile Internet use intensity 173  
     Abstract 175  
     V.1 Introduction 176  
     V.2 Development of hypotheses 180  
     V.3 Empirical methods 185  
     V.4 Empirical results concerning the hypotheses 196  
     V.5 Discussion 200  
     V.6 Limitations 204  
     V.7 Conclusion 205  
  Index 213  


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